Programme Schedule

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 1: 5 December 2018, Wednesday
14:00-18:00 Certification in SEM: Smart PLS

Workshop for Postgraduate Students (via Pre-Registration)

Dr Faizan Ali
University of South Florida Sarasota Manatee
United States of America
18:00-19:30 Registration and Reception Cocktail
19:30-19:45 Welcome Addresses Senior Professor Dato’ Dr Khalid Yusoff
Vice Chancellor and President
UCSI University
Malaysia

Ms Mandy Mok

Chief Executive Officer
QS Branding and Conferences by QS Asia
Singapore
19:45-20:00

Opening Ceremony
in Conjunction with Launch of Regional Centre of Expertise on Education for Sustainable Development (Kuching). Acknowledged by United Nations University, Japan

Officiated by: VVIP Guest (TBA)
20:00-20:45 Welcome Dinner and Cultural Dance Performances
20:45-21:30 Education 4.0: Tourism and Hospitality Education Convergence with Industry 4.0 Professor Dr Stanislav Ivanov
Varna University of Management
Bulgaria
22:00 End of Program Day 1

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 2: 6 December 2018, Thursday
08:30-09:00 Registration
09:00-09:15 Welcome Addresses Dato’ Peter Ng
Group Founder and CEO
UCSI Group
Malaysia
Ms Mandy Mok
Chief Executive Officer
QS Branding and Conferences by QS Asia
Singapore
Professor Dr Kashif Hussain
Dean
Faculty of Hospitality and Tourism Management
UCSI University
Malaysia
09:15-10:00 Keynote Address 2 Professor Dr Cihan Cobanoglu
University of South Florida Sarasota-Manatee
United States of America
10:00-10:30 Coffee Break
Session Track 1: The New Education Frameworks:
Paradigm Shift in Hospitality & Tourism Curriculum Development
10:30-11:00 Tourism as an industry and as a Field of Study. Byways Mapped, Highways Disconnected Professor Dr Jafar Jafari
University of Wisconsin-Stout
United States of America
11:00-11:30 Presentation 1.2 Professor Dr Mohamad Abdullah Hemdi
Universiti Teknologi MARA
Malaysia
Session Track 2:
The New Service Standards:

Rise of Artificial Intelligence in Hospitality and Tourism Industry
11:30-12:00 Presentation 2.1 Mr Ian Larmour
Hotel and Tourism Management Institute
Switzerland
12:00-12:30 Artificial Intelligence: Opportunities and Challenges for Tourism and Hospitality Dr Ulrike Gretzel
University of Southern California
United States of America
12:30-13:30 Networking Lunch
Session Track 3:
The New Foreign Partnerships:

Advancement of Hospitality and Tourism Academic Collaborations and Internationalization at Home
13:30-14:00 Presentation 3.1 Ms Ma. Christina G. Aquino
Lyceum of the Philippines University
Philippines
14:00-14:30 Presentation 3.2 Professor Dr Kevin Lyons
University of Newcastle
Australia
14:30-15:15 Presentation 3.3 Professor Dr Perry Hobson
International Centre of Excellence in Tourism and Hospitality Education
Australia
15:15-15:45 Coffee Break
Industry Panel Discussion:
The New Top Salaries: 
Minimum Wage and Employability Issues in the Hospitality and Tourism Industry
15:45-17:00 Panellists:

Mr John Lohr
The Hospitality Network
Spain

Dr Scott Richardson
The Emirates Academy of Hospitality Management
Dubai

Professor Dr Amitabh Upadhya
Skyline University College
UAE

Professor Dr Jennifer Kim Lian Chan
Universiti Malaysia Sabah
Malaysia

Professor Dr Pearl Lin
National Kaohsiung University of Hospitality and Tourism
Taiwan

Moderator:
Pieter E. Stek
QS Branding & Conferences by QS Asia
Singapore

17:00 End of Program Day 2
17:30-19:00 World Wide Hospitality and Tourism Themes (Emerald Journal)
Roundtable Discussion
Workshop for Selected Authors (via Pre-Registration)
Professor Dr Kashif Hussain
Dean, Faculty of Hospitality and Tourism Management
UCSI University
Malaysia

Mr Chris Low Kam Long

SWAG
Malaysia
17:30-19:00 Research Sharing Session
Workshop for Postgraduate Students (via Pre-Registration)
Session Chairperson:

Dr. Hiram Ting Huong Yiew
UCSI University
Malaysia

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 3: 7 December 2018, Friday
08:30-09:00 Registration
Session Track 4:
The New Global Rankings:

Growing Importance of Hospitality and Tourism International Accreditations and Benchmarking
09:00-09:30 Presentation 4.1 Mr Samuel Wong
Senior Researcher
QS Intelligence Unit
Singapore
09:30-10:00 Presentation 4.2 Professor Dr Perry Hobson
International Centre of Excellence in Tourism and Hospitality Education
Australia
10:00-10:20 Presentation 4.3 Ms Fabienne Rollandin
Sommet Education
United Kingdom
10:20-10:40 Presentation 4.4 Mr Ian Larmour
Hotel and Tourism Management Institute
Switzerland
10:40-11:00 Presentation 4.5 Professor Dr Kim Dae Kwan
Kyunghee University
Republic of Korea
11:00-11:30 Coffee Break
11:30-12:00 Post-Summit Recap Professor Dr Jafar Jafari
University of Wisconsin-Stout
United States of America
Prepared by:
Professor Dr Stanislav Ivanov
Varna University of Management
Bulgaria
Professor Dr Cihan Cobanoglu
University of South Florida Sarasota-Manatee
United States of America
Dr Ulrike Gretzel
University of Southern California
United States of America
Dr Faizan Ali
University of South Florida Sarasota-Manatee
United States of America
12:00-12:30 Closing Remarks &
Awards Ceremony

Professor Dr Kashif Hussain

Dean, Faculty of Hospitality and Tourism Management
UCSI University
Malaysia
Ms Mandy Mok
Chief Executive Officer
QS Branding & Conferences by QS Asia
Singapore
12:30-14:00 Networking Lunch
14:00 End of Program Day 3

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

* This schedule is tentative and subject to change.

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