Programme Schedule

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 1: 5 December 2018, Wednesday
Welcome Dinner at UCSI Hotel, Kuching, Sarawak, Malaysia
14:00-18:00 Optional: Pre-Summit Workshop for Postgraduate Students 1
18:00-19:00 Registration
19:00-19:15 Welcome Addresses Ms Mandy Mok
Chief Executive Officer
QS Asia Quacquarelli Symonds
Singapore
Senior Professor Dato’ Dr Khalid Yusoff
Vice Chancellor and President
UCSI University
Malaysia
19:15-19:30

Opening Ceremony
Officiated by: VVIP Guest (TBA)

19:30-20:00 Keynote Address 1 TBA Speaker
20:00-21:30 Welcome Dinner & Cultural Dance Performances
21:30 End of Program Day 1

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 2: 6 December 2018, Thursday
Welcome and Keynote Addresses
08:00-09:00 Registration
09:00-09:15 Welcome Addresses Ms Mandy Mok
Chief Executive Officer
QS Asia Quacquarelli Symonds
Singapore
Dato’ Peter Ng
Group Founder and CEO
UCSI Group
Malaysia
Professor Dr Kashif Hussain
Dean
Faculty of Hospitality and Tourism Management
UCSI University
Malaysia
09:15-09:45 Keynote Address 2 TBA Speaker
Session 1: The New Education Frameworks:
Paradigm Shift in Hospitality & Tourism Curriculum Development
09:45-10:05 Presentation 1.1 TBA Speaker
10:05-10:25 Presentation 1.2 TBA Speaker
10:25-10:45 Presentation 1.3 TBA Speaker
10:45-11:00 Session Discussion
11:00-11:30 Coffee Break
Session 2: The New Service Standards:
Rise of Artificial Intelligence in Hospitality and Tourism Industry
11:30-11:50 Presentation 2.1 TBA Speaker
11:50-12:10 Presentation 2.2 TBA Speaker
12:10-12:30 Presentation 2.3 TBA Speaker
12:30-12:45 Session Discussion
12:45-14:00 Networking Lunch
14:00-14:30 Keynote Address 3 TBA Speaker
Industry Panel Discussion:
The New Top Salaries: Minimum Wage and Employability Issues in the Hospitality and Tourism Industry
14:30-15:30 Panellists: TBA Panellist 1.1
TBA Panellist 1.2
TBA Panellist 1.3
TBA Panellist 1.4
Moderator: TBA Moderator 1.1
15:30-19:30 Optional: Post-Summit Workshop for Delegates 2 TBA Speaker
Optional: Post-Summit Workshop for Delegates 3 TBA Speaker
Optional: Post-Summit Special Issue (Journal) Presentations 1.0 TBA Speaker
19:30-21:30 Networking Dinner
21:30 End of Program Day 2

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 3: 7 December 2018, Friday
Keynote Addresses and Awards Day
08:30-09:00 Registration
09:00-09:30 Keynote Address 4 TBA Speaker 4.0
Session 3: The New Global Rankings:
Growing Importance of Hospitality and Tourism International Accreditations and Benchmarking
09:30-09:50 Presentation 3.1 TBA Speaker 3.1
09:50-10:10 Presentation 3.2 TBA Speaker 3.2
10:10-10:30 Presentation 3.3 TBA Speaker 3.3
10:30-10:45 Panel Discussion
10:45-11:30 Coffee Break
11:30-12:00 Closing Remarks & Awards Ceremony Professor Dr Kashif Hussain
Dean
Faculty of Hospitality and Tourism Management
UCSI University
Malaysia
Ms Mandy Mok
Chief Executive Officer
QS Asia Quacquarelli Symonds
Singapore
12:00-14:00 Networking Lunch
14:00 End of Program Day 3

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

7 Dec 2018
14:00-19:00 Post-Summit Tour

Kuching City and Heritage Tour

*Transportation and student guides are provided.
Entrance fees and F&B will be advised. Save your booking in advance.

8 Dec 2018
09:00-18:00

Extended-Summit Tours

Sarawak Cultural Village
Bako National Park
Gunung Gading National Park
Wind Cave and Fairy Cave
* Transportation and student guides are provided.
Entrance fees and F&B will be advised.
For more information, visit: https://qssubjectfocus.com/hospitality-2018/city-tours/

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

* This schedule is tentative and subject to change.