Programme Schedule

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 1: 5 December 2018, Wednesday
15:00-18:00 Certification in SEM: Smart PLS

Workshop for Postgraduate Students (via Pre-Registration)

Dr Faizan Ali
University of South Florida Sarasota Manatee
United States of America
18:00-18:50 Registration and Reception Cocktail
18:50-19:00 Introductory Remarks Ms Mandy Mok
Chief Executive Officer
QS Branding and Conferences by QS Asia
Singapore
19:00-19:30 Keynote Address 1

Thriving in the Technology Convergence Era: The Case of Malaysia

Datin Paduka Ir Dr Siti Hamisah Binti Tapsir
Director General
Department of Higher Education
Ministry of Education
Malaysia
19:30-20:00 Keynote Address 2

Education 4.0: Tourism and Hospitality Education Convergence with Industry 4.0

Professor Dr Stanislav Ivanov
Varna University of Management
Bulgaria
20:00-20:30

Opening Ceremony

Welcome Address
Senior Professor Dato’ Dr Khalid Yusoff
Vice Chancellor and President
UCSI University
Malaysia

Opening Address and Launching of RCE Kuching
YAB Datuk Patinggi Dr Abang Haji Abdul Rahman Zohari bin Tun Datuk Abang Haji Openg
Chief Minister of Sarawak
Malaysia

20:30-21:30 Welcome Dinner and Cultural Dance Performances
21:30 End of Program Day 1

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 2: 6 December 2018, Thursday
08:30-09:00 Registration
09:00-09:15 Welcome Addresses Dato’ Peter Ng
Group Founder and CEO
UCSI Group
Malaysia
Ms Mandy Mok
Chief Executive Officer
QS Branding and Conferences by QS Asia
Singapore
Professor Dr Kashif Hussain
Dean
Faculty of Hospitality and Tourism Management
UCSI University
Malaysia
09:15-09:45 Keynote Address 3

Tourism and Hospitality Technology 2030 Trends

Professor Dr Cihan Cobanoglu
University of South Florida Sarasota-Manatee
United States of America
09:45-10:00 Bringing Industry Relevance to Hospitality and Tourism Analytics Education Anthony Zhang
Manager
STR SHARE Center (Asia Pacific)
United States of America
10:00-10:30 Coffee Break
Session Track 1:
The New Education Frameworks:

Paradigm Shift in Hospitality & Tourism Curriculum Development
10:30-11:00 Tourism as an industry and as a Field of Study. Byways Mapped, Highways Disconnected Professor Dr Jafar Jafari
University of Wisconsin-Stout
United States of America
11:00-11:30 Integrating Industry Practices and Profession into Academic Curriculum through 2u2i and WBL Professor Dr Mohamad Abdullah Hemdi
Universiti Teknologi MARA
Malaysia
Session Track 2:
The New Service Standards:

Rise of Artificial Intelligence in Hospitality and Tourism Industry
11:30-12:00 Rise of Artificial Intelligence in Hospitality and Tourism Industry Mr Ian Larmour
Hotel and Tourism Management Institute
Switzerland
12:00-12:30 Artificial Intelligence: Opportunities and Challenges for Tourism and Hospitality Dr Ulrike Gretzel
University of Southern California
United States of America
12:30-13:30 Networking Lunch
Session Track 3:
The New Foreign Partnerships:

Advancement of Hospitality and Tourism Academic Collaborations and Internationalization at Home
13:30-14:00 From Local…To Global …To Glocal An Integrated Approach to Internationalization Ms Ma. Christina G. Aquino
Lyceum of the Philippines University
Philippines
14:00-14:30 Exploring the future of transnational education through a global mobility prism Professor Dr Kevin Lyons
University of Newcastle
Australia
14:30-15:00 Keynote Address 4

Get SMART: Tourism 4.0 How Ready Are We?

Professor Dr Perry Hobson
International Centre of Excellence in Tourism and Hospitality Education
Australia
15:00-15:15 Tracking Graduate Outcomes: The Key to Success John Lohr
Director of Development
HOSCO
Spain
15:15-15:45 Coffee Break
Panel Discussion:
The New Top Salaries: 
Minimum Wage and Employability Issues in the Hospitality and Tourism Industry
15:45-17:00 Panellists:

Mr John Lohr
The Hospitality Network
Spain

Dr Scott Richardson
The Emirates Academy of Hospitality Management
Dubai

Professor Dr Amitabh Upadhya
Skyline University College
UAE

Professor Dr Jennifer Kim Lian Chan
Universiti Malaysia Sabah
Malaysia

Professor Dr Pearl Lin
National Kaohsiung University of Hospitality and Tourism
Taiwan

Moderator:
Pieter E. Stek
QS Branding & Conferences by QS Asia
Singapore

17:00 End of Program Day 2
17:30-19:00 World Wide Hospitality and Tourism Themes (Emerald Journal)
Roundtable Discussion

Workshop for Selected Authors (via Pre-Registration)
Professor Dr Kashif Hussain
Dean, Faculty of Hospitality and Tourism Management
UCSI University
Malaysia

Mr Chris Low Kam Long

SWAG
Malaysia
17:30-20:30 SHARE Center Train-the-Trainer Introduction and Data for Research

Certification Workshop for Selected Participants (via Pre-Registration)

Anthony Zhang
Manager
STR SHARE Center (Asia Pacific)
United States of America
17:30-19:00 Research Sharing Session Free Paper Presentations
in Parallel Sessions

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

Day 3: 7 December 2018, Friday
08:30-09:00 Registration
Session Track 4:
The New Global Rankings:

Growing Importance of Hospitality and Tourism International Accreditations and Benchmarking
09:00-09:30 QS World University Rankings by Subject – Hospitality & Leisure Management Mr Samuel Wong
Senior Researcher
QS Intelligence Unit
Singapore
09:30-10:00 Underneath the Rankings – The Importance of Quality Assurance, Accreditation and Benchmarking Professor Dr Perry Hobson
International Centre of Excellence in Tourism and Hospitality Education
Australia
10:00-10:20 Filling the Skill Gap between Higher Education and Employers Ms Fabienne Rollandin
Sommet Education
United Kingdom
10:20-10:40 Growing Importance of Hospitality and Tourism International Accreditations and Benchmarking Mr Ian Larmour
Hotel and Tourism Management Institute
Switzerland
10:40-11:00 Global Ranking and Internationalization of University: Case of the College of Hotel and Tourism Management at Kyung Hee University, Republic of Korea Professor Dr Kim Dae Kwan
Kyunghee University
Republic of Korea
11:00-11:30 Coffee Break
11:30-12:00 Post-Summit Recap Professor Dr Jafar Jafari
University of Wisconsin-Stout
United States of America
Prepared by:
Professor Dr Stanislav Ivanov
Varna University of Management
Bulgaria
Professor Dr Cihan Cobanoglu
University of South Florida Sarasota-Manatee
United States of America
Dr Ulrike Gretzel
University of Southern California
United States of America
Dr Faizan Ali
University of South Florida Sarasota-Manatee
United States of America
12:00-12:30 Closing Remarks &
Awards Ceremony

Professor Dr Kashif Hussain

Dean, Faculty of Hospitality and Tourism Management
UCSI University
Malaysia
Ms Mandy Mok
Chief Executive Officer
QS Branding & Conferences by QS Asia
Singapore
12:30-14:00 Networking Lunch
14:00 End of Program Day 3

QS Subject Focus Summit on Hospitality and Tourism

“The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”

* This schedule is tentative and subject to change.